With Citi, I think I’d wait for them to call you. They are a very large organization, probably with a very formal set of procedures for hiring someone. It doesn’t sound like they are interested in hearing from you since they “don’t give those details” like contact information you could use. A pretty clear message in that response.

Many, many banks and credit unions, even casinos and other businesses, have teller positions. I just did a quick search on Indeed.com, and it found over 8,000 teller jobs open across the USA.

I’d definitely keep looking. If Citi calls you back, great. If they don’t, you haven’t lost much time.

Good luck!
Susan

I recently had a phone interview with a recruiter from citi bank for a teller position.The interview went well and i was told to wait for a response from them in a week.At the end of the phone interview i asked for the recruiters contacts details so i could send a thank you email but she told me they dont give those details and also do you think i should call her back on the number she called me with to say thank you and also get an update about the interview.
Thank you for your timely response

Busola

Sounds like you’re on their agenda, having made enough of an impression first time to merit further interview time. This is great news. You don’t need to do anything at this point. After the next interview, a thank you might be nice. But as I’ve said many times – although I recommend thank yous, they are usually not the reason you get or don’t get the job. It’s about you – and I think that’s a real plus in this case.

Good luck!

~ Ronnie Ann

Thanks for your reply. I unfortunately did not send thank-you notes on the basis that the initial phone interview was only 15 minutes with each of the two department heads and I felt I barely broke the ice with each of them. I did call the hiring manager back a week later to follow-up, but left a voicemail since they did not answer. Yesterday (Friday), I received a call from the HR recruiter stating that the hiring manager wanted to schedule a second phone interview for next week since they felt they did not get enough time to talk with me. I’m extremely excited as I had basically written the job off – but as you said, they don’t seem to be playing hard and fast with the date they initially discussed!

Any advice for the 2nd round? Should I overnight a thank-you note immediately after so it arrives in a timely fashion?

Thank you!

Hope you’ve heard something by now. Just remember…while companies set dates they would like to achieve, they will take as long as necessary to make the best decision for their needs.

Arrangements can vary, so no hard and fast rule about whom you contact based on what you’ve told me, but I would at least have sent the thank you note to the hiring manager and touched base with the recruiter; you can then ask the recruiter if it’s ok to call the hiring manager.

Best of luck! ~ Ronnie Ann

I submitted a resume online to a large company over Thanksgiving weekend. I received a call from a recruiter four days later saying they were very interested in an interview. Since the position is in New York and I live in California, I asked if an inital phone interview would be possible. One was scheduled for Tuesday, Dec 7th. I believe it went well (I spoke with two managers in the dept, 1 of whom is the hiring manager) and was asked if I would be able to come in for an in-person interview if all goes well and that they would be contacting me. Since they mentioned they want someone to start by Jan 3 (!), how long should I wait to hear back? By Friday? And should I contact the hiring manager I spoke with or the original recruiter (who only set up the phone interview)?

Thank you!

I agree. I just wanted to add, its been a great relief that I found this site. This has been keeping my nerves in check. Thank you.

-Zilka.

~ Ronnie Ann